Welcome to Alynora (“we,” “our,” or “us”). We operate the website located at alynora.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and purchase our custom-made lifestyle and household products.
We are committed to protecting your privacy and handling your personal information responsibly in accordance with applicable United States federal and state privacy laws.
1. Information We Collect
We collect personal information that you voluntarily provide when you visit our website, create an account, place an order, subscribe to our newsletter, or contact us.
This information may include:
Identity Information
- First and last name
- Company name (if applicable)
Contact Information
- Shipping address
- Billing address
- Email address
- Telephone number
Payment Information
- Payment details are processed securely through trusted third-party payment providers.
- We do not store your complete credit or debit card information.
Order Information
- Products purchased
- Order history
- Shipping preferences
- Customer service requests
Technical Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Operating system
- Website usage information
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your personal information for legitimate business purposes, including:
Processing Orders
- Processing payments
- Manufacturing custom products
- Coordinating shipping and delivery
- Sending order confirmations and tracking information
Customer Service
- Responding to inquiries
- Providing product support
- Handling exchanges, replacements, and refunds
Website Operations
- Improving website performance
- Preventing fraud
- Maintaining account security
- Analyzing website usage
Marketing
With your consent where required by law, we may send promotional emails, product updates, special offers, and newsletters. You may unsubscribe at any time by clicking the unsubscribe link in our emails.
Legal Compliance
We may use your information to comply with applicable laws, regulations, tax obligations, court orders, or legal processes.
3. Sharing Your Personal Information
To operate our Print-on-Demand business, we share only the information necessary with trusted service providers.
Print-on-Demand Fulfillment Partners
We share your:
- Name
- Shipping address
- Ordered products
with fulfillment providers such as Printify, PrintKK, or similar production partners to manufacture and ship your custom products.
Payment Processors
Payments are securely processed by trusted providers such as:
- Stripe
- PayPal
- Payoneer
These providers process payment information according to their own privacy policies.
Shipping Companies
We share shipping information with postal and courier services to deliver your orders.
Service Providers
We may share information with trusted vendors that assist with:
- Website hosting
- Email communications
- Analytics
- Fraud prevention
- Customer support
We do not sell, rent, or trade your personal information to third parties for monetary compensation.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze visitor traffic
- Measure marketing performance
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to:
- Complete your orders
- Provide customer service
- Maintain business records
- Comply with legal, tax, accounting, and regulatory requirements
When information is no longer required, it is securely deleted or anonymized.
7. Your Privacy Rights
Depending on your state of residence, including California and other states with applicable privacy laws, you may have the right to:
- Know what personal information we collect.
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information, subject to legal exceptions.
- Obtain a copy of certain personal information.
- Opt out of certain types of data processing where required by law.
- Appeal a decision regarding a privacy request where applicable.
To exercise any of these rights, please contact us at:
Email: contact@alynora.com
We will respond to verified requests within the time required by applicable law.
8. Children’s Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that we have collected information from a child under 13, we will promptly delete such information.
9. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
We encourage you to review their privacy policies before providing personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.
Any updates will be posted on this page with a revised Effective Date.
11. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Email: contact@alynora.com
Business Address: 85Th Floor, OWTC, NY, USA.