Thank you for shopping with Alynora. Every product we offer is made to order specifically for you. Because our products are custom-made, production and shipping times may differ from those of traditional retail stores.
Please review our Shipping Policy below.
Order Processing
All orders are processed after payment has been successfully received.
Since our products are custom-made, production typically begins immediately after your order is placed.
Estimated Production Time:
- 2–5 business days
Production times may vary during holidays, peak shopping seasons or due to high order volumes.
Shipping Times
Once production is complete, your order will be shipped using one of our trusted shipping partners.
Estimated Shipping Times
United States
- Standard Shipping: 4–7 business days
Canada
- 5–10 business days
Shipping times are estimates only approximately.
Shipping Costs
Shipping charges are calculated during checkout based on:
- Delivery destination
- Product size and weight
- Shipping method selected
The total shipping cost will be displayed before you complete your purchase.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number (when available).
Please allow up to 48 – 72 hours for tracking information to become active after shipment.
Multiple Packages
Some orders may be shipped separately.
If your order contains multiple products, they may be produced at different facilities and arrive in separate packages on different dates.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order.
If an incorrect or incomplete address is provided:
- Delivery may be delayed.
- Additional shipping charges may apply.
- We are not responsible for packages delivered to an incorrect address provided by the customer.
If you notice an error, contact us immediately at support@alynora.com. We will make every effort to update your address before production or shipment begins.
Lost, Delayed, or Damaged Packages
If your package is:
- Lost in transit
- Significantly delayed
- Delivered damaged
Please contact us within 7 days of the delivery date (or expected delivery date for lost shipments) at support@alynora.com.
Where appropriate, we will work with the shipping carrier and our fulfillment partner to investigate the issue and arrange a replacement or other suitable resolution.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other government fees imposed by the destination country.
These charges are not included in the purchase price or shipping fee and are the responsibility of the customer.
Customs processing may also cause delays beyond our estimated delivery times.
Delivery Delays
While we strive to deliver orders on time, delays may occur due to circumstances beyond our control, including:
- Severe weather
- Customs inspections
- Carrier disruptions
- High shipping volumes
- Natural disasters
- Public holidays
We appreciate your patience and understanding should these situations arise.
Order Changes and Cancellations
Because our products are custom-made, orders enter production quickly.
If you need to change or cancel an order, please contact us as soon as possible at support@alynora.com.
We can only accommodate changes or cancellations before production has begun. Once production starts, orders cannot be modified or canceled.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: contact@alynora.com
Website: https://www.alynora.com